Last seen: 11 months ago
Hey, My father went to the Brussels Airlines Office in Banjul to get assistance with his travel plans, and he had a positive experience overall. The employees were friendly and provided a clear explanation of ticket options, cancellation policies, and baggage rules. Their calm appearance and professionalism throughout the process were appreciated by him. He pointed out, though, that the wait took more time than expected, which led to some stress. Although the charges for changing tickets appeared somewhat steep, he ultimately had his problem addressed correctly and departed content.
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